IOR EOR DDP Services Global

What does it mean to be an Importer Of Record?

Importer of Record (IOR): An authorized person or entity that takes responsibility for an import. (e.g. ior services or the person or business putting their name on the shipping paperwork as the consignee or importer.) This is typically also the party that is responsible for completing the necessary documentation and paperwork for the shipment to clear customs.

Definition Importer Of Record?

Another common definition in the logistics industry is: the importer of record is the person or entity putting their name or company name on the import paperwork The countries where NH Logistics has offices are often considered “complex markets” because executing an import into those destinations often requires more than just operating a valid business entity. Meaning, in addition to having a business entity, there are different import authorizations, licenses, and permits that need to be obtained prior to the shipment being imported (which vary based on the destination.)

  1. What is DDP mode shipment?

    For a delivery based on DDP (delivered duty paid), the seller must deliver the goods at their own expense and risk to a destination in the import country, taking care of all formalities and paying all import duties in addition to all costs.

  2. What DDP stand for?

    Delivered duty paid (DDP) is a delivery agreement whereby the seller assumes all of the responsibility, risk, and costs associated with transporting goods until the buyer receives or transfers them at the destination port.

  3. Who pays for DDP shipments?

    DDP Incoterms shipping sees the seller pay for any and all of the costs required to bring their product into the destination country of the buyer. These additional costs include any required import duties and taxes, such as a Goods and Services Tax (GST).

We deliver IOR services in CIS countries

These complex markets are where we as IOR providers have found our niche – we provide companies the expert services needed to simplify the international supply chain. So, if you’re looking to import into any country where we have offices (the Netherlands, Norway, United Kingdom, France, Spain, Iceland, Ukraine, Kazakhstan, Serbia, Georgia), we highly advise that you speak to a specialist of our company prior to shipping.
Here are questions you should ask yourself before deciding whether you need to work with an IOR service:

  • Do you know if any import permits and licenses are required and if there are, will you be able to procure them on your own?
  • Can you properly classify your equipment with an HS Code and ECCN number?
  • Can you identify the country of origin, material composition, or electrical specifications of each device in your shipment?
  • Can you take responsibility of the equipment during the import process and answer any questions that may arise during customs clearance?

If you answered no to any of the questions above, it’s best to discuss your exact project details with our IOR specialists.

IOR services Amazon FBA centers
IOR services Georgia : we serve our clients from our office in Tbilisi
IOR services Kazakhstan : we serve our clients from our office in Almaty
IOR services Serbia : we serve our clients from our office in Belgrade
IOR services Ukraine : we serve our clients from our office in Kiev
IOR services Kyrgyzstan : we serve our clients from our office in Almaty
IOR services The Netherlands : our clients for the Netherlands we serve from our office in Aalten
IOR services Norway : our clients for the Netherlands we serve from our office in Oslo
IOR services United Kingdom : we serve our clients from our office in Slough
IOR services European Union : our clients for European Union we serve from our office in Aalten
IOR services France : we serve our clients from our office in Paris
IOR services Spain: we serve our clients from our office in Barcelona
IOR services Iceland: we serve our clients from our office in Reykjavik

The IOR is Directly Responsible For:

  • Paying duty/taxes upon importation.
  • Filing specific declarations with various government agencies upon importation or exportation.
  • Obtaining any licensing, certification and authorizations to export if required for a commodity; in many cases before exportation to the destination country location.

These essential IOR/EOR requirements are some of the keys to ensuring fast, smooth and reliable importing and exporting worldwide.

What does an IOR service do?

Generally speaking, IOR services are companies that provide services relating to the import side of a shipment – including but not limited to – acting as the Importer of Record, procuring the necessary paperwork, applying for the relevant import permits, and arranging for customs clearance. The IOR provider you choose should be an expert on the commodity you’re looking to ship and should also be able to provide any additional logistics & compliance services you may need.

Importer of record services for custom clearance services

Unless you have experience shipping internationally, you shouldn’t hire one provider for IOR services and another for freight and custom clearance services. This is because coordinating between multiple providers is risky and drastically increases the likelihood for them to make operational and documentation mistakes. To minimize the mistakes caused by mismanaging multiple vendors, our clients typically hire us to provide IOR services and also rely on us to manage the following:

  • Advise on whether IOR services are needed
  • Evaluate the import feasibility based on hardware conformity, encryption, and local rules
  • Analyze the bill of materials to compile a list of requirements for a successful import
  • Harmonize the HS codes for each item in the shipment
  • Provide for DDP shipments
  • Provide a fully owned NH Logistics trading company that fulfills the above list of import requirements on behalf of our clients
  • Manage the door to door logistics and customs brokerage services to execute a successful deployment
IOR services Georgia
IOR services Kazakhstan
IOR services Serbia
IOR services Ukraine
IOR services Amazon FBA
IOR services Austria
IOR services Belgium
IOR services Bulgaria
IOR services Croatia
IOR services Cyprus
IOR services Czech Republic
IOR services Denmark
IOR services Estonia
IOR services European Union
IOR services Finland
IOR services France
IOR services Germany
IOR services Greece
IOR services Hungary
IOR services Iceland
IOR services Ireland
IOR services Italy
IOR services Latvia
IOR services Lithuania
IOR services Luxembourg
IOR services Malta
IOR services The Netherlands
IOR services Norway
IOR services Poland
IOR services Portugal
IOR services Romania
IOR services Slovakia
IOR services Slovenia
IOR services Spain
IOR services Sweden
IOR services United Kingdom

Importer of Record services for technology hardware

Importing technology hardware is absolutely different from importing any other type of commodity. Each country has its own import regulations that vary based on the hardware-specific part #, ECCN classification, and HS code. Furthermore, technology hardware is high-valuemission critical, and fragile. If anything goes wrong during the shipping or import process, a lot of additional time and resources will be needed to send replacement hardware.

These various reasons are why you will almost always need to hire an IOR service when shipping technology hardware to any of the countries where NH Logistics has offices. To manage these complex permits and import requirements, companies utilize our services as IOR, compliance, and logistics services to swiftly, seamlessly and securely deploy IT Equipment globally and assist in go to market strategies.

However, NH Logistics is not limited to being IOR for technology hardware only; we import a great variety of goods such as equipment for making beer, the interiors for restaurants and ice cream parlors, production lines for bakeries, agricultural equipment etcetera.


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